Terms of Use

1. Service and operator

These terms apply to True Cue: Pool & Billiards operated by ArizelSoft. Contact arizelsoft@gmail.com. The relevant store's terms also apply to installation and store transactions.

2. Free play and test builds

The launch configuration provides 20 introductory matches without a daily expiry, then three daily matches shared across all game modes. Practice and practice statistics are free, unlimited and ad-free. One match is used on the first valid shot; Premium removes match limits. Where rewarded ads are offered, completing an optional ad and receiving its confirmed reward adds two matches for that day. Ad availability depends on supply, connection and consent. Closing an ad or a load failure never consumes a match. Daily free matches refresh and unused ad rewards expire at local midnight; neither carries over. The app displays the applicable allowance. Unlimited test builds are not a promise of unlimited free matches after launch.

3. Premium and restoration

Premium removes ads and match limits. It is a one-time, non-consumable entitlement, not an automatically renewing subscription. Purchasing is available only in enabled builds. The store confirmation shows the final price/currency/taxes. Review the in-app offer for included equipment, venues and practice features. The two advertised Premium venues do not require separate map purchases.

Restore through the original store account without repurchasing. Cross-store/platform transfers are not currently supported. Reinstallation or clearing app data may require a connection and restoration. Pending payment is not completed ownership. Approved refunds, cancellations or store entitlement changes may remove access. Equipment effects change game-defined power, tip range or shot stability; they do not guarantee wins or successful shots.

App Store developer tips are optional consumable, one-off purchases, not subscriptions, charitable donations or Premium purchases. They grant no extra games or gameplay benefit. Each repeat tip requires a separate purchase; there is no automatic charge or game entitlement to restore. Store refund procedures and applicable rights remain available.

4. Refunds and purchase issues

Cancellation, withdrawal and refunds follow applicable consumer law and the purchasing store's process. Digital content is not a blanket reason to reject every refund; these terms do not limit mandatory consumer rights or legal rights regarding minors' purchases and guardian consent.

For Google Play, see Google Play refund information or contact us. If a paid benefit is missing, restore with the original store account, then contact support with the app version, incident time and necessary order identifier. Never send card information or passwords.

For App Store purchases, see Apple refund information.

5. Matches, saves and devices

Friend matches require compatible apps and an internet connection on both devices. They currently use invitations; disconnections, maintenance or version mismatches can end a match. Share invitations only with intended participants. Performance and presentation vary by hardware, display and network.

Settings/statistics are stored locally; there is currently no automatic cloud save or cross-device progression. The latest match replay disappears on app exit. Frame sharing exports an image, not a replay/video file. The operator cannot recall copies kept by recipients or other services.

6. Fair use and rights

Do not disrupt others, overload the service, misuse another person's purchase/access information or bypass entitlements/manipulate matches. These terms do not broadly prohibit lawful activity or ordinary gameplay screenshot/video sharing.

Code, artwork, trademarks and resources belong to ArizelSoft or their respective rights holders. Third-party assets/open-source components retain their own licenses, shown in app credits. Premium does not grant a license to redistribute or resell source assets.

7. Changes and availability

Updates and maintenance may address bugs, compatibility and security. Material paid-benefit changes or service discontinuation will be announced in advance through the app/site, with applicable statutory remedies and refund rights preserved. Urgent security or outage action may be announced afterward. These terms do not exclude liability for intentional wrongdoing, gross negligence or other non-excludable legal responsibility.

8. Privacy and disputes

See the Privacy Policy. Please contact support about disputes; unresolved matters remain subject to applicable consumer procedures and competent courts, without restricting mandatory rights. Changes to these terms will be announced with an effective date and material details. Any legally required consent/procedure will be followed. Applicable law and mandatory consumer rights prevail over language-version interpretation differences.